Question: How Do I Cancel My Ezlink Account?

What happens if you forget to tap your EZ Link?

Remember to tap card upon alighting Should he forget to tap the ez-link card on the exit card reader, the maximum fare for the journey will be deducted when the card is next presented at any ez-link card device..

How do I use EZ-Link charms/wearables? Simply tap your EZ-Link charm/wearable like you would with a normal EZ-Link card to make your payment.

How do I refund my MRT card?

Just head on down to any TransitLink Ticket Office and you will receive a refund of the remaining travel value in the card. Please note that the $5 card cost paid during the purchase of the card is non-refundable.

Get your immediate refunds at: 42 TransitLink Ticket Offices and 6 Concession Card Replacement Offices located at MRT stations and bus interchanges. Passenger Service Centres within most MRT stations.

5 yearsYour EZ-Link card is valid for use for 5 years from the date of issue. From 1 Nov 2016, a Refund Service Charge of $1 will be charged per month for EZ-Link cards that have expired for 2 years or more. It will be deducted from the remaining stored value (if any), until the card is refunded or fully depleted.

Termination can be done at any TransitLink Ticket Office with your NRIC/Passport and your ez-link card(s). Please allow at least seven working days for your account to be updated before re-applying.

The Account Holder may terminate the EZ-Reload by Card Facility by presenting the relevant EZ-Reload by Card Enabled ez-link card(s) at TransitLink (EZ-Link’s appointed agent) or any Ticket Offices.

Say hello to your personal mobile wallet within the EZ-Link app! The EZ-Link Wallet allows you to make payments conveniently at local and overseas retail merchants. Simply scan an SGQR Code or visit an Alipay Connect merchant. You also get to earn EZ-Link Rewards points for all your digital wallet transactions!

With SimplyGo, commuters can choose to use their contactless bank cards, or Mastercard and Visa cards added to their mobile wallet# for fare payment, thereby eliminating the need for top-ups. … Bus and train transactions will be processed, accumulated and charged to the credit or debit card.

Replacement CostsLost Card via Concession Card Replacement OfficesDamaged CardAdministrative Fee$13WaivedCard Cost$5$5Personalisation Fee$3.10$3.10Total$21.10$8.10

Once you put your fancy NFC SIM card in your phone, you can tap your phone and use it as an EZ-Link card. Unfortunately for iPhone users, this whole NFC thing is only for Android phones.

For ez-link cards that have expired within two years, the cardholder can also request for a refund to be made to his bank account by submitting the completed refund request form at any TransitLink ticket office. The remaining value will be credited into his bank account after 14 working days.

The balance amount in your EZ-Link Wallet can be refunded upon request. To initiate a refund, please call EZ-Link customer service hotline at +65 6496 8300 with information of your EZ-Link account for our customer service to process your application.

To use EZ-Reload, you need to apply to link your debit or credit card through the EZ-Link app (Mastercard and Visa only) or website (American Express and Diners accepted). You can also link your EZ-Link card to a DBS /POSB bank account using GIRO via one of the AXS machines available island-wide.

No. A blocked EZ-Link facility in the Card cannot be unblocked or reactivated. You will need to get a replacement Card and this Card will be issued with a new EZ-Link Card CAN number which can be found on the bottom of the back of the Card).

1. You can download the EZLink app to check balance & top up onlinePerform a quick EZLink balance check.Check the transaction history of each EZLink card.Disable a lost EZLink card.Enable EZLink auto top up i.e. EZ-Reload.[Only for NFC-enabled phones] Top up your EZLink card.

There are several ways you can check the expiry date of your EZ-Link cards:Visit our Customer Portal and enter your 16 digit CAN number found on the back of your card.Via EZ-Link app. … At Add Value Machines and General Ticketing Machines. … From your card top-up receipts (refer to table below)